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The Facility Management Handbook, by David G. Cotts PE CFM, Kathy O. Roper CFM LEED AP, Richard P. Payant CFM CPE

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Nothing ever published in the facility management field comes close to the unconditional acceptance of "The Facility Management Handbook". Extensively updated for the realities of today's workplace, the book gives readers the tools and guidance they need to wipe out inefficiency, and create a productive facility that integrates people, place, and process. In addition, the book includes 30 per cent new material, including indispensable information on sustainability and post 9/11 security concerns. Comprehensive and up to date, this is still the ultimate resource for facility managers.
- Sales Rank: #647080 in Books
- Published on: 2009-09-07
- Original language: English
- Number of items: 1
- Dimensions: 2.13" h x 7.28" w x 10.16" l, 3.29 pounds
- Binding: Hardcover
- 688 pages
Review
David G. Cotts, PE, CFM and Richard P. Payant, CFM, CPE named International Facility Management Association's (IFMA) Authors of the Year 2010 for The Facility Management Handbook, 3rd Edition
International Facility Management Association (IFMA) selected Dave Cotts and Richard Payant Authors of the Year for their book Facility Management Handbook, Third edition.
“[The] third edition of this best-seller is a must for every facility professional’s bookshelf.” -- International Facility Management Association (IFMA)
From the Inside Flap
As a facility manager, you know that the successful completion of your responsibilities involves a lot more than just making sure the lights and the air conditioning work. You have to plan and control capital expenditures, set up and manage an effective work reception center, make the most cost-effective use of consultants and contractors…all while providing a safe, attractive work environment that supports individual and group productivity. And that’s just the beginning!
The Facility Management Handbook—long the go-to resource for professionals in the field, and now extensively updated for the realities of today’s workplace—provides you with all the tools and guidance you need to wipe out inefficiency and create a productive, smoothly running facility. This third edition supplies you with practical insight on important topics including:
Background and Organization
What exactly is the nature of facility management? What do organizations and executives expect of you in your role? The book explains the challenges of your position as a business leader, and outlines systems you can use to accomplish the critical tasks you’re faced with on an ongoing and everyday basis.
Planning, Programming, and Budgeting
Too many facility managers cling to their technical backgrounds, whereas the successful FM executive needs to have business skills. This book informs you of the best, most efficient ways to gather requirements, arrange them into programs, and ultimately finalize them in a budget. You’ll discover strategies for being proactive rather than reactive as you become familiar with strategic and annual planning to determine priorities and goals, as well as anticipate costs and expenditures.
Sustainability
Rapid change in the interest and acceptance of sustainable building operations has occurred over the last decade, giving you, as a facility manager, a dramatic new area of focus. The book provides an overview of the green movement, showing you how it pertains to FM, and how you may use your role as a manager of facilities to achieve both short and long-term savings, justify and organize a sustainability program that’s in sync with your organization’s goals, and use life cycle analysis to see further down the road for future impacts and savings.
The Design-Build Cycle
Whether you’re involved in a new manufacturing site or merely an alteration of existing space, The Facility Management Handbook gives you a complete under�standing of the standardized methods behind the design-build function. The book takes you sequentially through the entire life of a project, from selecting an architect, to agreeing on what kind of boilers will be used, all the way through to completion.
Facility Emergency Preparedness
The book details emergency management as a managerial function, illustrating how to create a proper framework within your organizational community to reduce vulnerability to hazards and disasters.
Facility Security Management
Since any facility in any location on the planet is subject to the power of nature’s forces, technological failures, or man-made destruction, this book gives you a thorough background in physical security, enabling you to prepare your company for even the worst occurrence.
Operations and Maintenance
With furniture being moved and exchanged, new sign�age replacing old, and light fixtures needing to be revamped, the space around you is in play at all times. This book shows you how to organize this major aspect of your responsibility, avoiding bureaucracy and ensuring that everything runs like clockwork.
Facility Management Practice
The book provides you with a comprehensive understanding of your involvement with both procurement and personnel, as well as important topics such as outsourcing, partnering, benchmarking, and work process loops and, finally, the importance of your role as a skilled communicator.
Taking an in-depth look at the fundamentals of facility management as well as considering current trends and what the future has in store for the field, this new edition of the landmark book is essential reading for every facility manager.
DAVID G. COTTS, PE, CFM, is a former president of the International Facility Management Association. He lives in Alexandria, Virginia. KATHY O. ROPER, CFM, LEED AP, is Associate Professor of Integrated Facility Management at Georgia Institute of Technology, College of Architecture. She lives in Atlanta, Georgia. RICHARD P. PAYANT, CFM, CPE, is Director of Facilities Management, Georgetown University. He lives in Washington, DC.
From the Back Cover
Based on best practices and proven research, this thoroughly updated and revised edition of The Facility Management Handbook—the best-selling, most widely-used facility management book of all time—gives you powerful arguments and tools to bring to the business planning table, allowing you to demonstrate the enormous profit potential of your department, and secure your well-deserved leadership role in your organization.
Packed with case studies and illuminating examples, this comprehensive resource covers a broad range of topics, from space planning and maintenance to benchmarking and outsourcing, supplying you with the background and techniques you need to:
• Design, construct, and maintain facilities using sustainable practices.
• Provide a safe, attractive work environment that supports productivity.
• Assemble an excellent facility management team.
• Plan and control capital expenditures.
• Ensure that facility plans match organizational needs.
• “Sell” facility management through commonsense public relations techniques.
• Minimize construction litigation.
• Reduce space renovation caused by “churn.”
• Maintain and encourage continuous improvement.
• Apply dozens of sound principles and problem-solving techniques that cut costs in every area, with no diminution of services.
Featuring the most complete, up-to-date glossary of FM terms ever published, as well as an essential “toolkit” of print, internet, web and e-mail resources, the third edition addresses critical post-9/11 security and emergency preparedness issues, and includes a practical discussion of how to work the growing concern of sustainability into your current and future facility management plans.
Now updated for the realities of today’s workplace, the book has everything you need – down to the last detail – to help you organize all your functional activities and create a productive, businesslike facility that truly integrates people, place, and purpose.
Praise for previous books by David Cotts:
The Facility Management Handbook
“A comprehensive primer on the subject.” — Food Management
The Facility Manager’s Guide to Finance and Budgeting
“A vital resource for 21st-century facility managers in any organization or work sector.”— Chief Engineer
Most helpful customer reviews
32 of 35 people found the following review helpful.
Bible for FM
By V. Short
I am a Certified Facility Manager (CFM) and an Interior Designer and have been in the industry for over 15 years working now as a consulant primarily focusing on strategic planning. This is recognized as the go-to reference for all that is Facilities Management (FM). I still, even with my experience, review sections and have referred this book to many peers and clients. Cotts will always be someone in our industry who brought FM to the forefront and makes everyone aware that it's not just "fixing toilets!" Recommended for anyone who is head of facilities management, planning, administration or real estate for both Government and private industry. Also, coming from the design community, this book should be on every planners shelf. The value chain cycle begins with concept, but many in the design industry forget that this includes construction, operations and maintenance, and lastly disposal.
7 of 8 people found the following review helpful.
The One I Have Been Looking For
By A. Elfeki
This text has all the information I needed to learn for my new job. Very comprehensive and easy to read through.
3 of 4 people found the following review helpful.
FACILITY MANAGEMENT FOR THE LAYPERSON
By TERRIBLE CLAW
I found the information somewhat dry. This text was used with a 16 week college course. The information is presented without chapter summaries or review questions. I would recommend it for general reading and overview. Much further study is needed to gain knowledge in the area of Facilities Management. Furthermore, the authors seem to feel that the field of Facility Management is unappreciated, and they seem to convey this repeatedly. Possibly, due to more than one author, the Facilities Management presentation recipe suffered.
See all 19 customer reviews...
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